5 channels
Calls, WhatsApp text, WhatsApp voice, SMS, and IVR in one platform.
Cloud communications platform
AI that talks to your customers for you
Run calls, WhatsApp text and voice APIs, SMS, AI agents, and visual IVR from one operating layer. Start capturing every customer touchpoint today - effortlessly.
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Trusted by 500+ businesses
momopulse.com
1 workspace
Shared operations for routing, billing, diagnostics, and team workflows.
Live visibility
Track messages, call activity, recordings, and delivery events as they happen.
Usage-based
Scale around what you actually use instead of paying for fixed capacity.
Products
Everything your team needs, in one place
Dedicated workflows for each communication channel, built to work together from day one.
Voice operations
Calls
Run inbound and outbound calls with live queue visibility, browser answering, forwarding, and recordings.
- Ringing snapshots
- Forwarding targets
- Recording controls
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Conversational messaging
WhatsApp Cloud API
Connect WhatsApp text and voice APIs with inbound webhooks, outbound sends, media messages, calling flows, and read-state tracking.
- Text + voice support
- Media messages
- Read receipts
Explore workflow Learn more
Campaign delivery
SMS
Launch direct SMS traffic with delivery checks, sender identity handling, blacklist controls, and reporting.
- Quick send + campaigns
- Delivery logs
- Balance-aware ops
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Automated handling
AI Agents
Deploy realtime or pipeline AI agents with tools, routing logic, and synced configuration management.
- Tool orchestration
- Realtime or pipeline modes
- Number-level application
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Routing design
IVR
Build, validate, simulate, and publish IVR flows with menus, decision nodes, dispatch logic, and voice assets.
- Visual flow builder
- Simulation before publish
- Asset library + HTTP profiles
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Compliance & quality
Call Recording
Record inbound and outbound calls automatically, play back from the call timeline, and keep audit-ready archives tied to every conversation.
- Automatic or on-demand recording
- In-call playback & download
- Retention and audit trails
Explore workflow Learn more
Integrations & orchestration
Connect every channel into one operating layer
Messaging, voice, routing, automation, and reporting stay connected so your team can act from one place.
Customer channels
Handle live conversations across voice, WhatsApp, and SMS without splitting work between separate tools.
- Cloud calls
- WhatsApp text
- WhatsApp voice API
- Bulk and transactional SMS
Automation layer
Connect AI agents and IVR flows so routing decisions, responses, and handoffs stay operationally visible.
- Realtime AI agents
- Pipeline AI workflows
- Visual IVR builder
- Webhook-driven automations
Operational controls
Keep delivery, billing, audit trails, and message or call diagnostics close to the same workspace.
- Call recordings
- Read receipts and DLRs
- Wallet and billing controls
- Webhook diagnostics
How it works
From setup to scale in four steps
Capture every customer touchpoint
Bring calls, SMS, and WhatsApp events into one system instead of splitting them across disconnected tools.
Route with rules or AI
Use live operator controls, AI agents, or IVR flows to move each conversation to the next best action.
Keep teams in sync
Expose presence, queues, delivery updates, recordings, and webhook activity so operations do not go dark when volume climbs.
Measure usage and recover faster
Tie message and call activity back to wallet balances, invoices, audits, and platform diagnostics.
Use cases
Built for teams that run customer operations all day
Whether your team handles support, outbound engagement, or routing-heavy operations, Momo Pulse keeps the workflow visible and connected.
Support teams
Route inbound calls, continue on WhatsApp, and keep recordings and delivery updates attached to the same customer thread.
Sales and outbound
Combine calling, SMS follow-ups, and WhatsApp messaging so reps move deals forward from one operational surface.
Dispatch and operations
Use IVR, AI, and message automation to direct traffic quickly while keeping every event visible for the team.
Starter
Launch plan
For a single team that needs calls, messaging, and routing in one workspace.
Ideal for new operations teams proving the workflow.
- Inbound and outbound call operations
- SMS and WhatsApp channel setup
- Basic IVR flow publishing
- Wallet, usage, and webhook visibility
Recommended
Growth
Usage based
For active support, dispatch, and sales teams scaling traffic across channels.
Best for teams balancing human agents, AI coverage, and campaign volume.
- Higher call and messaging throughput
- AI agents with tool orchestration
- Advanced IVR validation and simulation
- Campaign controls, delivery checks, and reporting
Enterprise
Custom SLA
For multi-team environments that need governance, migration support, and tighter controls.
Designed for organizations running several business lines or regulated workflows.
- Priority onboarding and architecture planning
- Custom routing, limits, and channel credentials
- Deeper compliance and audit workflows
- Shared support model for large deployments
Frequently asked questions
Yes. The product is built around shared tenant operations, so calls, SMS, WhatsApp activity, billing, and webhook events can be managed from one environment.
Yes. The current WhatsApp integration supports text messaging, voice calling APIs, media delivery, inbound and outbound flows, delivery updates, and read receipts.
Yes. The calls workflow includes browser-based call acceptance, live room handling, forwarding, and recording controls for supported setups.
Yes. The IVR workspace supports draft validation, simulation, publishing, asset management, and number assignment before production use.
Yes. AI agents can be configured with tool definitions and synced with external agent configuration, including HTTP and prompt-driven integrations.
Yes. The platform keeps message records, delivery status updates, webhook logs, and related admin controls so teams can troubleshoot operational issues quickly.
Ready to unify your customer operations?
Every channel, one platform. Start in minutes.
Connect calls, WhatsApp, SMS, AI agents, and IVR into a single workspace. No complex setup required.
CallsWhatsAppSMSAI AgentsIVR