Visual IVR

Build IVR flows your operators can actually reason about.

Momo Pulse turns IVR into a visual routing workspace with menus, decision logic, dispatch actions, simulations, and versioned publishing so call routing stays understandable.

Menu nodesDecision nodesSimulationVoice assets
Illustration of a visual IVR designer with connected nodes

Operational fit

Visual IVR

Designed to stay visible while traffic is live.

Visual

flow editing with node-based structure

Safe

validate and simulate before publish

Deployable

assign flows and assets to live numbers

Incoming Call

+1 (555) 0198

Main Menu

Gather Input

1

Sales Menu

Gather Input

1Enterprise Sales
2SMB Sales
2

Support Menu

Gather Input

1Tech Support
2Billing
3

Voicemail

Record & transcribe

What teams unlock

Routing logic that is testable before customers hear it.

IVR becomes a working system with drafts, simulation, asset management, and number assignment instead of a black box.

Node-based flow design

Build routing logic from menus, decisions, messages, dispatch actions, and flow jumps that map to real call behavior.

  • Menu, decision, dispatch, and message nodes
  • Structured definition model
  • Visual inspection of routing logic

Validation and simulation

Catch broken branches before publication and test routes before callers hit production.

  • Draft validation
  • Simulation endpoint support
  • Publish-state tracking

Assets and external hooks

Attach reusable voice assets and HTTP profiles so flows can stay deterministic while still connecting outward when needed.

  • IVR asset library
  • HTTP profile management
  • Per-number assignment controls
1

Design the route visually

Model the exact menu, message, or dispatch path you want callers to experience.

2

Validate and simulate before launch

Run the draft through the product’s validation and simulation flow instead of guessing at runtime behavior.

3

Publish and assign with confidence

Push live versions, attach them to numbers, and trace IVR steps later from the call view.

Why teams choose it

The routing model is already tied back to call execution

That link between design-time flow control and runtime IVR traces is what makes the system operationally useful.

  • IVR trace support in call details
  • Number assignment and forwarding targets
  • Asset and publish workflows in the client app

Operator lens

Balanced design, low visual noise

The interface style follows the logo palette without turning every surface into a neon gradient. Most UI stays bright, neutral, and operational, while brand color is used for focus and motion.

Primary tone

Blue first, pink reserved for emphasis

Motion

Slow float and reveal, not constant noise

Images

Custom in-repo SVG illustrations

CTAs

Clear path to demo or workspace creation

Ready to replace brittle phone trees?

Move IVR into a visual workflow your team can validate and ship.

Design it clearly, test it before publish, and keep live routing tied to the real call record.

IVRSimulationVoice assets