System Status

The main Momo Pulse client and admin dashboards, including authentication, tenant management, and all UI operations.

Public and internal API endpoints used by the dashboard, mobile clients, and third-party integrations.

User login, registration, session management, social login providers, and admin authentication.

Outbound webhook dispatch for call events, message status updates, and integration callbacks.

Receiving and routing incoming voice calls, including queue management, ring groups, and browser-based call acceptance.

Placing outgoing voice calls from the browser softphone, forwarding, and programmatic call placement.

Automatic and on-demand call recording, playback, media storage, and recording retrieval.

Interactive Voice Response flow execution, menu navigation, decision routing, dispatch actions, and simulation.

Outbound SMS sending (quick send and campaigns), delivery status tracking, and gateway connectivity.

WhatsApp text messaging, voice calling APIs, media delivery, inbound webhooks, and read receipt tracking via Meta Cloud API.

Receiving and processing inbound SMS and WhatsApp messages, contact matching, and conversation routing.

Realtime AI voice agents handling live calls with tool orchestration, voice synthesis, and streaming responses.

Pipeline-mode AI agents for speech-to-text, processing, and text-to-speech call handling workflows.

Wallet balance management, usage charge deduction, tier calculation, transaction ledger, and invoice generation.

Top-up payments via mobile money (M-Pesa, Tigo Pesa, Airtel Money) and card payments (Visa, Mastercard), auto-recharge.

Primary MySQL database cluster handling all tenant data, call records, messages, and platform configuration.

Cloud storage for call recordings, voice assets, media attachments, and IVR audio files.

Asynchronous job processing for call charging, SMS campaigns, webhook delivery, and scheduled tasks.